Information is spreading…fast.

6 02 2007

I have been looking around to find out if hoteliers were uploading video about their hotels on www.youtube.com or www.dailymotion.com. My third try was to search for the term “hotel madrid” in youtube.com, and on the first page of results, I saw the following entrance:

Youtube hotels

Translation of the spanish comment with the video: “Don’t go to the hotel Mediodia in Madrid in front of Atocha.” [...] “This is our wash basin.” This video has been here for 3 months now, and is posted under the category “Comedy”. It has already been viewed by 361 persons.

Here is the video of an anonymous customer of this hotel located in Madrid:

[youtube QaQM4GZ9Ilw]

I was looking for a new type of hotel promotions (using youtube, dailymotion and else) and in the end I found a new type of hotel review… I saw a lot of comments on the internet about Travel 2.0 and a lot of them were trying to define “Travel 2.0″. Maybe it is just about that; about spreading the information, about having potential customers more informed.

On the other hand, there is no way for the hotelier to remove such a video from youtube, even if he has already completed a renovation in his hotel or even he has fixed the problem. This applies to Tripadvisor as well. People should not pay attention to old comments, as hotel management team may have changed and as the hotel may have been renovated since then.
I recall people who told me that there were hotels that disallowed the use of camera and filming devices in their hotels in order to keep the mystery around their hotel intact…Anyway hoteliers won’t have any control over people using filming devices in their hotels; they cannot hide those flaws anymore.

Here is a positive hotel review of an independent hotel called Hotel Las Palapas in Playa del Carmen (Mexico). You will see that it looks very professional and nicely edited with commentaries of the guest. A nice piece of work. That reminds me I need to go to Tulum!
[youtube Pq5_qJ7Uyvs]

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3 responses to “Information is spreading…fast.”

26 03 2007
Syl (20:55:51) :

Unfortunately the first video is not available anymore. According to the owner of the video, the hotel contacted her asking to remove it. I guess the hotel understood the importance of protecting its online image; and hopefully the hotel understood the importance of caring its customers, any customers.

21 05 2007
Loic Le Meur interviews the CEO of Trivop on Blog on travel: Decrypting the Online Travel Industry (04:43:47) :

[...] is a platform of video reviews of hotels (located in Europe and then in the future in the US).Like I said in the past, the future of hotel reviews is strongly connected to the future of online video; we previously saw [...]

17 09 2008
Joe Pankchuck (21:18:30) :

Great post. I really enjoy it! looking forward to more.

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