Should hotels give WIFI for free?

21 07 2006

Two schools of thought conflict over selling public access WiFi Internet at hotels. One side says free public WiFi is essential for hotel customers’ convenience. The other side says giving it away is giving away money. A 100-room hotel that keeps half its rooms booked and sells Internet access for a typical rate of $10 per day makes $183,000 in annual access fees.
Wifi

According to HotelChatter.com, a hotel industry web site, WiFi for guests is a necessity to keep customers returning:

“Hotels have finally realized that WiFi is a must-have, something that tops the wish list of many potential guests. But the rush to quickly set-up hotel WiFi networks, coupled with the fact that wireless fidelity is still a fairly new technology, means that consistent wireless internet access, pricing, and service, is not a given across hotel brands, small hotel groups or even from the lobby to your room.”

HotelChatter also blasts the notion of hotels charging guests for WiFi, saying it “certainly gives them a bad rep.”

Get the full story at 4hoteliers

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